Quality Assurance Supervisor

Military Produce Group is the premier provider of fresh fruits, vegetables, and plants to military commissaries in the eastern part of the United States and select overseas locations. We are dedicated to providing the highest quality of produce available, low prices, and healthy solutions to our military families. Our mission is to remain quality focused, service driven, and patron inspired.

The Quality Assurance (QA) Supervisor is responsible for managing the QA Department. The QA Supervisor ensures high quality products that meet customer expectations while maintaining compliance with USDA/other applicable regulations, as well as company policies and procedures.

Responsibilities:

• Ensures compliance to all regulatory standards including HACCP, USDA, SSOP’s, etc.
• Communicates frequently to QA employees, production associates, Corporate, and government agencies.
• Conducts quality audits such as third-party audits, customer audits, and internal audits.
• Ensures compliance of the “Recall and Recovery Plan”.
• Collaborates with site and departmental leaders to develop and maintain the most efficient quality assurance procedures for respective areas.
• Generates ideas to improve quality procedures and participates in development and implementation of new policies, procedures and/or programs.
• Plans, assigns, schedules, and organizes labor and tasks.
• Determines technician placement based on production requirements and absenteeism.
• Ensures that quality technicians maintain the desired level of department performance by (1) managing quality assurance checks including monitoring AQL’s; (2) validating quality checks against production specifications for both attribute and variable data collection and; (3) managing products placed on hold.
• Ensures that quality technicians have the tools, equipment, and resources necessary to perform the job such as pens, markers, stop watches, rulers, calipers, hold tags, inspection tags, paperwork, specifications, picture/color charts where applicable, etc.
• Selects and hires quality assurance technicians.
• Trains and develops all QA technicians.

Requirements:

• Bachelor’s degree (B.A.) degree from a regionally accredited four-year college or university and 5+ years’ experience in the food industry; or equivalent combination of education and experience.
• Knowledge and understanding of quality assurance principles, food science and meat processing, SPC and statistics; preferred.
• Comprehensive knowledge of USDA, FSIS, HACCP, and SSOP requirements.
• Knowledge of Database software; Inventory software; Manufacturing software; Spreadsheet and Word Processing software; QMS system and SAP.
• Ability to uphold regulatory, company and customer standards.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Excellent oral and written communication skills.
• Strong decision making and problem-solving skills.
• Excellent planning and organizational skills with demonstrated multi-tasking and project management skills.
• Ability to work in a team-oriented environment and follow safety guidelines.
• Must be able to lift up to 40lbs periodically.
• Must be comfortable working in wet, 34–46 degree cold conditions, and stand for extended periods of time.
• Must be able to successfully pass a pre-employment background screening and/or drug test.

Benefits:

• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Health Savings Account (HSA)
• Paid Time Off
• 11 Paid Federal Holidays