Meridian Fine Foods (FreshKampo) has a Sales Assistant position available at our Fresno, CA location. Meridian Fine Foods is more than a company, we are experts at bringing Berries direct from the fields to thousands of tables all over the world.
We are looking for an amazingly detail-oriented, organized, proactive and energetic individual to fill this very important role. The person we hire will have the opportunity to make this job their own. This position comes with great responsibility for accuracy, integrity, and the initiative to dive and get things done. Patience and thoughtfulness is a must as you support the Sales Team and provide excellent support to the team as well as our clients.
Duties:
- Constant communication with our Team, Carriers, Drivers, and Management by Phone, Emails, Apps, or Text Messages.
- Enter orders into Famous Software.
- Confirm new/adjusted orders in all the portals. (Famous, iTrade, OFX, Edict Systems, Procurant, SPS Commerce and Petal, etc.)
- Send passings to customers on the day after loading as needed.
- Send COSs (confirmation of sale) for all canadian customers.
- Confirm and communicate order adjustments either via customer request or sales team confirmed
- Place all orders in transit through all portals (iTrade, OFX, Procurant, Petal, etc.).
- Assist the Account Managers with Rejections and provide the necessary follow up required to close the sales. Provide any necessary settlement information to customers and make adjustments to POs in Famous accordingly.
- Request Phytosanitary certificates from USDA and send to customers
- Assist with Walmart Weekly Order entry and reports utilizing all platforms within Retail Link.
- Be comfortable working in a fast-paced environment with the ability to handle and prioritize multiple tasks, be organized, and have solid time management skills.
- Send placards to warehouses as needed.
- Assist with Logistics charge entries and carrier confirmations as needed.
- Participate in the rotation of After Hours including evening and weekend coverage.
- Assist all other departments as needed.
- Any other duties as assigned.
Knowledge / Skills:
- Microsoft Office Suite, WhatsApp, Famous, iTrade, Food Link, Edict Systems, OFX, Procurant, SPS Commerce, Petal, Retail Link, and any other customer platforms as needed.
- Institutional communication of customer service.
- Preparation of information reports as needed.
- Communication and public relations skills
- Must have exemplary listening skills to facilitate effective two-way communication.
Requirements:
- High School Diploma or equivalent required. Preferred: Business Administration, Agricultural, or Economic Degree.
- Bilingual (preferred)
- Similar position 1+ year(s) exp.
WORKING CONDITIONS/EQUIPMENT & SOFTWARE KNOWLEDGE
- Physical and Environmental Conditions in which the Work is Carried Out: Closed space, with ventilation, on desk and sitting.
- Equipment/Software Necessary to Develop the Activities of the Position: Microsoft Office Suite, WhatsApp, Famous, iTrade, Food Link, Edict Systems, OFX, SPS Commerce, Petal, Retail Link, etc..
