We are seeking a Senior Account Manager to join our team either from San Francisco, CA or Remotely.
As a Senior Account Manager you will be responsible for managing, building and growing a book of business of Retail, Distributor and Food Service Buyers. You will also act as a commodity manager for targeted commodities, charged with the strategy and growth of those commodity classes across all buyers. You will also have a key role in the continual development of our marketplace by partnering with our Product and Engineering teams on feature development of our technology platform. Responsibilities
Sales Management:
- Direct Buyers & New Buyers in the Retail, Distributor and Food Service Space
- New CPG and Processor Buyers: identify, target and close new accounts in the food production sector utilizing existing relationships and industry knowledge to bring these accounts to our Marketplace and commercialize
- Identify and transition existing relationships
- Build pipeline of new Buyers within this vertical
- Execute on spot, program and contract business on all fresh produce grades within the CPG/Processor sector
- Build vertical and Buyer forecasts by Quarter and commodity
- Work with suppliers on contracts and promotion programs to drive sales
- Build and grow Buyer relationships through data sharing, upcoming crop evaluations, personal visits and execution across all RFP’s, pricing information and orders
- Responsible for delivering on sales targets within the vertical lines of business
- Become a Full Harvest Marketplace Master and advocate to your Buyer/Supplier prospects/customers
- Manage to a 25% increase month over month (MoM) goal on Buyers engagement on the marketplace through My Commodity Profile, watchlists and bid requests
Commodity Management: Specific Commodities:
- Member of the Supply team, responsible for owning commodities, representing our company in the best possible way and building lasting partnerships with growers and suppliers.
- Forecasting & crop outlooks that are so important for providing information to our buyers
- Supply mapping
- Seasonal & year long contractible and programmable volume with our suppliers
- Engage and support suppliers on using the Marketplace
- Team player - support systems within the Supply team. Use previous produce experience to assist and support team members.
- Work and engage within Sales & Supply on strategy and tactics along:
- Aggregating demand and supply for bigger programs
- Marketplace engagement
- Better systems and processes for the team on execution
- Responsible to Work with Product and Tech on Marketplace Engagement
- Attend and participate in weekly product touchbases
- Report Platform bugs/issues in the backend request slack channel
- Work closely with Tech Buddy to ensure feedback from customers and personal experience is incorporated into Platform build
- Be an advocate for the Marketplace with Buyers and Suppliers.
Our Ideal Candidate Has:
- 5 years of Key Account Sales/Supply Management with some experience working within a fast growing company
- 2 years specifically managing strategic, national or Tier 1 CPG/Processor accounts
- Experience working with fresh produce or other similar industries preferred
- Successfully prospected and acquired new large/complex customers with demonstrated long-term relationships
- Experience using analytics and data for problem solving.
- A demonstrated track record of achieving results through complex process and systems by driving continuous improvementDemonstrated success working in fast-paced business environments, executing in the face of ambiguity and constant change
- Start up experience, especially B2B or SaaS, a plus
- Knowledge and training using a sales/account management methodology
- Team player - support systems within the Supply team, using previous sales or product experience to assist and support team members
How We Operate:
- As a team, we are focused on our mission of empowering sustainability solving food waste and we strive to do this by executing in the following ways:
- We are results focused and rely on each other to accomplish our goals
- We deliver consistently strong performance
- We go to great lengths to understand and delight customers
- We give and receive candid and direct feedback
- We admit mistakes openly and are not afraid to ask for help
- We look for solutions in unexpected places
What We Offer:
- Opportunity to work on a great mission- solving food waste
- A fun, challenging environment that will give you the chance to significantly grow and learn
- Equity in a high-growth startup
- The most up-to-date technology, including company-issued Macs, the latest software and other tools needed to excel at your job
- Medical, Dental and Vision coverage
- 401k plan
We are an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
Our company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state or federal law.
This policy applies with regard to all aspects of one’s employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination.
