Sales Administrator

At Pacific Trellis Fruit, we supply fresh, healthy, and great tasting fruit to our communities through our partnerships with retailers and wholesalers throughout the United States. We care deeply about our products, how they are sourced and grown, and that includes respecting our planet and its resources as well as those who live on it now and it in the years to come. We support global environmental and social responsibility programs. Pacific Trellis Fruit is committed to a greener planet by working with growers that are Rainforest Alliance Certified™ and Fair Trade Certified™.

Pacific Trellis Fruit is one of North America’s top year-round growers and importers of premium fresh fruit, including melons, grapes, peaches, plums, nectarines, citrus, and cherries. We partner with growers in Argentina, Brazil, Chile, Mexico, Morocco, Peru, South Africa, and Spain, as well as domestic farmers across the United States. Our corporate headquarters is in Los Angeles, CA, with sales offices in Fresno, CA, Gloucester, NJ, and Tucson, AZ.

Pacific Trellis owns and manages the renowned Dulcinea brand. Dulcinea is the pioneer of the PureHeart® personal seedless melons as well as the Tuscan Style® Cantaloupe, and Pacific Trellis has recently expanded the brand to pack grapes, citrus, cherries, and stone fruit. In 2020, Pacific Trellis fruit became the exclusive marketer and distributor of the KISS line of melons.

POSITION SUMMARY:

Under the direct supervision of the Sales Director, Senior Sales Executive, or the Sales Executive, the Sales Administrator plays a critical role in supporting the sales team by managing order processing, customer communication, and providing administrative support. This position requires excellent organizational skills, a high level of attention to detail, and a proactive, customer-focused approach. The Sales Administrator will handle order entries, inventory management, and invoicing, as well as maintain e-commerce platforms to ensure smooth sales operations. Success in this role requires strong communication skills, the ability to multitask, and effective collaboration with internal teams.

Work Location: Onsite, Tucson, Arizona Office

ESSENTIAL RESPONSIBILITIES:

• Provide support for sales activities, including order entry, pricing, invoicing, and communicating price sheets.
• Manage order processing and tracking across relevant e-commerce platforms (e.g., iTrade, Procurant) to support office sales.
• Oversee and resolve trouble reports, ensuring accurate system entries and escalating issues as necessary.
• Collaborate with Accounting to verify invoice details, freight charges, and protections align with customer PO forms or vendor portals.
• Maintain accurate customer account data through regular updates and data management.
• Generate and analyze revenue, inventory, and unit movement reports to support sales and category performance analysis.
• Prepare commercial performance reports, including Decofrut, to inform business decisions.
• Build and sustain strong cross-functional relationships to facilitate and execute operational and strategic initiatives.
• Maintain and update customer order guides, including any required menu adjustments.
• Partner with Accounting to address customer billing inquiries and provide daily invoicing support for the office.
• Coordinate and communicate sales activities effectively with other support departments.
• Manage incoming office calls, providing prompt assistance and support as needed.
• Distribute aged inventory reports to relevant Category Managers for commodity tracking.
• Maintain records of protection costs and assist with supporting sales documentation.
• Order and manage office supplies, ensuring availability for daily operations.
• Organize and bind presentations for sales visits and other deliverables.
• Maintain both physical and digital filing systems, including platforms like Microsoft Teams.
• Perform other duties and projects as assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.  They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties and projects as assigned.

CORE COMPETENCIES:

• Organization & Administrative Excellence
• Communication & Collaboration
• Analytical & Problem Solving
• Flexibility & Adaptability
• Customer Service Orientation

MINIMUM QUALIFICATIONS:

Education and Experience:
Any combination of education and experience that is likely to provide the required knowledge, skills, and abilities for this position will be considered. Typically, this includes:

• Bachelor's degree, or equivalent work experience in Business Administration, Agriculture, or a closely related degree from an accredited institution is strongly preferred.
• 1 year of direct or related experience in sales support, customer service, or inside sales, with proven experience in key account support and order management.
• 1 year of experience in the fresh produce industry or agriculture sector is strongly preferred.

Knowledge, Skills, and Abilities:
The knowledge, skills, and abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive, and additional qualifications may be required depending on business needs.

• Basic Basic understanding of the fresh produce industry and market dynamics.
• Proficiency in Microsoft Office Suite, ERP systems, databases, and general computer skills.
• Strong administrative and organizational skills with high attention to detail and accuracy in data entry and reporting.
• Excellent verbal and written communication skills across all organizational levels.
• Strong analytical and critical thinking skills for interpreting data and translating it into actionable steps.
• Effective time management with the ability to independently multitask and prioritize in a fast-paced environment.
• Positive, proactive approach to problem-solving and decision-making based on facts.
• Exceptional interpersonal and cross-functional collaboration skills, with leadership and influencing capabilities.
• Capacity to build and maintain effective relationships with internal teams.
• Ability to work both independently and as part of a team to meet deadlines and address challenges.
• Adaptability to work effectively in high-paced, occasionally stressful environments while maintaining productivity.
• Openness to learning new methods and adapting to change.
• Ability to work extended hours, evenings and/or weekends as Company needs require.
• Ability to travel overnight (Domestic & International) as Company needs require.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without accommodations.

• Work Location: Office (100%) – Onsite.
• Stress Level: Moderate to high, particularly high during the peak season. Stress is driven by tight deadlines, multi-tasking, and the fast-paced nature of the fresh produce industry.
• Noise Level: Noise level in the office is generally moderate.

PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job with or without accommodations.

• Ability to work for extended periods sitting at a desk, speaking on the phone, and working on a computer.
• Sustained frequent movement of the fingers, wrists, hands, elbows, and arms.
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and focus.
• Occasional periods of sustained standing and walking when visiting clients.
• Must be able to lift up to 45lbs.

Equal Employment Opportunity (EEOC) Statement:

Pacific Trellis Fruit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary: Compensation will be determined based on experience and other job-related factors, as permitted by applicable law.

Base Salary Range: $60,000 - $80,000

Reasonable Accommodations Notice (ADA):
Pacific Trellis Fruit is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact HR at HR@pacifictrellisfruit.com.

At-Will Employment Statement:
Employment with Pacific Trellis Fruit is "at-will." This means that either the employee or the company may terminate the employment relationship at any time, with or without cause or prior notice, in accordance with applicable state and federal law.

Apply Here: https://www.click2apply.net/rJe8z5c7j8LaXSPM7uOQzn

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