Senior Sales Coordinator

In a world increasingly impacted by climate change, pollution, and population growth, conventional production of fresh vegetables is unsustainable. Compared to field production, greenhouse hydroponic methods use 92% less water, increase yields, reduce food waste, use fewer pesticides, eliminate fertilizer runoff, and allow crops to be grown locally. However, greenhouse producers make up only a small part of today’s market due to high capital/labor costs and operational complexity. To close this gap, Hippo Harvest has designed a novel hydroponic grow system which is cost competitive with conventional field production for a growing catalog of leafy green products.

As a Sr. Sales Coordinator for Hippo Harvest, you’ll have the chance to grow and expand your skills in a dynamic environment. In this role, you'll gain hands-on experience supporting the Sr. Regional Sales Manager and Chief Business Officer, while managing the daily order processing of our packaged salad products and providing top-tier customer service to both national and local retailers. This position offers a unique opportunity to develop professionally, take on new challenges, and make a meaningful impact on our sales and customer experience.

We are a fast paced, growing company that is data oriented and values hard work, integrity, empathy, and outcomes. If these values resonate, we welcome you to apply!

You Will:

• Assist in the day-to-day sales order processing tasks ensuring that all orders are properly entered into the sales system.
• Communicate and stay well-connected with customers.
• Work with logistics on exports & domestic orders to ensure timely shipping of produce and highly effective customer communication.
• Assist designated Account Manager with managing transportation logistics for customers that require delivered terms of sale.
• Review sales orders in the system checking them for accuracy.
• Manage order confirmations, passings, and related documentation and sales administration.
• Interface with the company’s finance and accounting departments as required to reconcile issues related to customer or vendor invoicing.
• Achieve level of competence in “I-Trade Network”, Foodlink, SV Harbor and Grocery Edict (all electronic systems) to effectively retrieve and process customer orders and facilitate electronic billing (EDI).
• Cross-train and ensure quality and timely customer service back-up in the absence of the primary Account/Product Manager due to travel, vacation, sickness, etc..
• As directed coordinate, communicate and assist with day to day duties relating to export orders, bookings and all purchase orders related to export orders.
• Perform business in a professional, ethical, and moral manner.
• Perform additional duties as necessary.

You Have:

• Experience working with inventory management systems and perishable produce inventory. 
• Preferred 2+ years of experience in retail produce sales, experience in packaged salad heavily preferred.
• Excellent communication skills.
• A strong understanding of fresh produce market dynamics including customers.
• Strong critical thinking, organizational, problem-solving, and analytical skills with a strong track record of customer satisfaction.
• Strong leadership skills and self direction to succeed in an 80% remote work environment.
• Ability and desire to work effectively in a team, collaborate effectively with Sales, Marketing, Finance, and Operations.
• High level of comfort working on a computer and utilizing common productivity software such as calendars, google drive, email, google docs, virtual checklists, etc. is required.

Location of position:  Hybrid:  Remote w/ on-site team meeting in Pescadero once a week (this meeting will move to on-site Hollister mid-year 2025)

Apply:

• Compensation: $65,000 - $75,000 in annual compensation.
• Includes a stock option package.
• Competitive benefits package including Medical and Dental, Paid Sick, Vacation, Holiday Time, and Personal Hours.

Hippo Harvest is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.