Progressive Packaging Group, a fresh produce packaging company, is looking to enhance our team with a motivated and talented Customer Service Representative in Salinas, CA.The individual must be capable of developing and maintaining successful processes to meet our customers’ expectations for outstanding service.
- Extremely strong computer skills with an advanced knowledge of Microsoft Excel, Word & Outlook required.
- Experience with Microsoft Dynamics NAV is extremely beneficial.
The individual will be responsible for all phases of the job process including:
- Customer interaction
- Demand forecasting
- Purchase order management
- Shipping/receiving reconciliation,
- Inventory management, and accurate billing.
The ideal candidate must possess:
- Exceptional teamwork skills for continuous dialog & collaboration with other team members in manufacturing, sales, customer service, accounting & technology
- Strong verbal & written communication skills; ability to interact with all levels of personnel
- Strong multi-tasking & organizational skills
- Sense of urgency to complete workload & projects in a timely manner
- Handle heavy workloads with large amounts of data entry & interaction with off-site personnel
- Personal integrity, focused, proactive, detail-oriented & dependable
- Demonstrate initiative & follow-through
- Personality & work habits compatible with existing workforce
- Bilingual English/Spanish (preferred, but not required)
- Produce experience a plus
We hire to enhance our team with talented individuals capable of developing, performing and maintaining successful processes. We meet our customers’ expectations for outstanding service by being easy to do business with.
We offer a competitive wage and benefits package. If you possess the ambition and experience to take over this critical position and join our team, we would like to talk to you.
We are an Equal Opportunity Employer.
