NPC, LLC, located in Plano, TX, is a fresh produce supply chain procurement and management firm specializing in procurement and end-to-end risk management for the food service industry.
We have an exciting career opportunity available for a talented and passionate individual to join our team as a National Account Manager in Plano, TX.
As the National Account Manager, you will be responsible for securing both regional and national business; assisting and supporting our customers in determining the right distribution partners based on their customized needs or desires; ensuring quality produce and service levels, at the most competitive margins or delivered price; bringing continual value and achieving reduced food cost objectives, and enabling the company to meet and exceed client objectives and goals.
The ideal candidate would preferably have an existing knowledge of fresh produce, seasonality, costing and distribution. The ability to communicate effectively across multiple partners to support the end customer is critical, including organized efforts to initiate customized projects, meet deadlines in a continued effort to further bring value to NPC’s LLC growing customer base, while maintaining strong relations with more than 100+ distribution partners across the country.
- Bachelor's Degree in Business, Food and Beverage or related field/comparable experience.
- Advanced PC skills including Technology-based Platforms: Microsoft Office Suite software - Word, Excel, PowerPoint, and Outlook - as well as ability to adapt to new required, proprietary computer software programs.
- Minimum 2 years of experience in Customer Service/Sales/Account Management.
- Effective verbal and written communication skills.
- Positive, independent go-getter attitude.
- Solid decision making and negotiation skills.
- Problem solving, outside the box thinker.
- Attention to detail and accuracy - time tables.
- Goal oriented.
- Ability to multi task at times.
- Ability to navigate through the organization.
- Ability to work collaboratively on a cross-functional team and company-wide initiatives.
- Ability to comprehend product information data flow (item, vendor, cost, price).
- Ability to solve problems within and across multiple departments.
- Ability to provide proactive solutions with limited direction and input.
- Ability to demonstrate initiative and willingness to take risks.
- Ability to function in a fast-paced, retail, office environment.
- Ability to work extended hours if required, on occasion.
- Limited travel required by car or airplane, with overnight stays.
- Under the general direction of the National Accounts Vice President, you are responsible for individual account penetration, and sales performance of an assigned strategic National Accounts base.
- Contact accounts personally and by phone; email for the purpose of promoting services, onboarding and overall account management, longevity.
- Develop enhanced account relationships through ongoing engagement, understanding accounts’ opportunities; thus implementation of solutions through company services being offered.
- Develop a deep understanding of customer specific needs, goals, specification expectations including promotional programs, at times designed to enhance the customer’s “bottom-line”, as well as to work closely with their customized Distribution network on a daily basis to implement and meet those goals and objectives.
- Provide customer specific business planning support, forecasting and category spending management.
- Continually identify and determine optimum areas of opportunity to bring value on a daily basis to assigned accounts’ fresh produce spend.
- Communicate effectively and promptly to the accounts affected in the event of a Food Safety Emergency/Recall.
- Conduct regular business reviews, including savings/value proposition presentations.
