Job Description:
Great new opportunity for a Sales Assistant to join our team in Commerce, CA. We’re looking for a motivated individual who is ready to work in a fast-moving and dynamic environment. The best candidates will have experience in the produce industry with managing inventories, taking orders, dealing with logistics, and fulfillment of orders.
Compensation/Salary:
DOE
Responsibilities & Duties:
- Answer incoming phone calls in a professional, courteous manner and assist customers whenever appropriate.
- Effectively process and manage customer orders from the time they are received until the product ships.
- Monitor inventory levels.
- Track customer orders to delivery.
- Track rejected product and finalize settlements for invoicing.
- Ensure special customer requirements are accurate, current, and properly noted on the orders.
- Work effectively with sales personnel to resolve issues and disputes regarding shipments, products or accompanying follow-up activity.
- Implement quick decisions and problem solving in the sudden and unplanned situations that can occur in produce sales and production.
- Provide professional customer service in a fast paced environment, with a focus on process improvement and contribution to improving teamwork and workflow.
- Provide general support and assistance to other departments as assigned.
Education:
- 4-year degree preferred, but not required.
Ideal Candidate:
The ideal candidate for this position will be highly organized and efficient with their time. You will be proactive, focused, and a problem solver. You will be up to the challenge of the produce industry with its demanding workload and dynamic environment with constant changes.
Qualifications:
- Excellent communication skills to successfully interface with customers, vendors, brokers, growers and co-workers.
- Good computer skills and the motivation to learn new skills.
- Desire to grow with the company and bring focus, flexibility and passion to the position.
- A strong work ethic, team player attitude, punctuality, and job dedication.
- Strong customer service skills.
- Problem solving skills, strong organizational skills, collaborative & goal oriented.
