Agribusiness Specialist - Joe Produce | Produce Jobs, Produce Careers, Agriculture Jobs, Agriculture Careers

Agribusiness Specialist

Job Description: 

Our Employees

Are collaborative and team oriented. They are trustworthy and committed to the long term success of both Compu-Tech and its customers. They value hard work, but also maintain a light-hearted, collegial atmosphere.

Position Summary

This role is an Agribusiness Specialist position primarily focused on providing helpdesk support for Compu-Tech’s Agribusiness and Accounting software solutions. A portion of the time, the Agribusiness Specialist will be supporting the team of software developers to help design new software modules, provide feedback from a user perspective, and to test applications before they are installed at the customer site. Travel to customer sites for demonstrations, software installation, meetings and/or conventions will be required (primarily in WA State, but this may occasionally extend as far as the Midwest).

We are looking for an enthusiastic individual, who is willing to meet the requirements of learning Compu-Tech software and supporting our customer base. Compu-Tech is willing to provide training to candidates that have applicable industry knowledge (specifically Fruit Accounting, Agribusiness Sales, and/or general Accounting).  Prior experience with Compu-Tech software (or similar) is highly desired.

 

Requirements: 
  • Strong accounting experience in one of the following categories:
    • Fruit / Warehouse Accounting (preferred)
    • Fruit Sales Accounting
    • General Accounting
  • Excellent oral and written communication skills
  • Friendly, customer-service oriented attitude
  • Ability to work well in a team environment
  • Must work on-site in our Wenatchee office 40 hours per week
Responsibilities & Duties: 
  • Provide assistance and support to customers with issues related to Compu-Tech agribusiness and accounting software systems.
  • Respond to inquiries either over the phone or in email.
  • Walk customers through basic Compu-Tech software processes to resolve issues (or provide consultative advice on business processes that can improve efficiency).
  • Provide training and software demonstrations to customers.
  • Provide on-site support and training during new software installations (travel required).
  • Follow up with customers to confirm issues have been resolved.
  • Work with Production Manager to gather requirements for estimates on newly proposed software features.
  • Work with the software development team to propose/design new system features.
  • Test software applications and approve before they are installed at the customer site.
  • Assist in following up with software development team on timelines for projects.
  • Assist in monthly billing review.
Qualifications: 

Preferred Qualifications

  • Experience with Compu-Tech software (or similar software solution)
  • Fruit Accounting background
  • Strong technical ability and/or background
  • Formal accounting education (A.A. or B.S.) or similar on-the-job experience

Physical Demands and Work Environment

  • Duties are performed in an office environment while sitting at a desk or computer table.
  • This position requires the ability to use a computer keyboard, communicate in English over the telephone and via email, and read printed material.
  • Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
  • Duties may also require occasional travel for software installation, training, meetings, customer assistance or convention attendance.
Location:
  • Compu-Tech, Inc. is located in East Wenatchee, WA with an extension office in Yakima, WA. This position requires full-time attendance in our East Wenatchee office.
  • Candidate will be required to relocate to the Wenatchee area for this position if not currently in the area.

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