Sales Support Specialist - Joe Produce | Produce Jobs, Produce Careers, Agriculture Jobs, Agriculture Careers

Sales Support Specialist

Job Description: 

Ayco Farms, based in Pompano Beach, FL, is a premier supplier of a wide variety of fresh fruits and vegetables from multiple growing and shipping points throughout the world.  We grow at our own farms and sell to the top national supermarkets and distributors.  We have experienced double digit growth for the past 5 years, and as part of our continued growth, we are expanding with a new office location in Orange County to serve the western U.S. markets.
We are now seeking sales support talent in Orange County to join the start-up of our western U.S. division. This is a key sales support role and is integral to the success of our sales organization.  Your major responsibilities will be: 

  • Answer incoming phone calls in a professional, courteous manner and assist customers as needed.
  • Effectively process and manage customer orders from the time they are received until the product ships utilizing the industry database system
  • Provide support in managing e-commerce transactions
  • Monitor inventory levels
  • Track customer orders through delivery
  • Ensure special customer requirements are accurate, current, and noted on orders.
  • Work effectively with sales personnel to resolve any issues or disparities regarding shipments
  • Implement quick decisions and problem solving in the sudden and unplanned situations that can occur in produce sales and production.
  • Provide professional customer service in a fast paced environment, with a focus on process improvement and contribution to improving teamwork and workflow.
  • Represent Ayco Farms in an ethical and professional manner in all interactions with growers, co-workers, suppliers, customers.

Qualifications:

  • College education preferred. 
  • Successful experience in an in an administrative or sales support role with focus on customer service and data entry
  • Strong computer skills a must, with proficiency in MS Office.
  • Experience with iTrade preferred
  • Organized, with strong attention to detail
  • Proactive, with a strong sense of urgency
  • Bi-lingual – Spanish a plus

We offer a very competitive compensation package with base salary and benefit package

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